Communication Topics
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Communication Basics
- Email Sending Options
- Archive emails (record) in the database even when not logged in
- Quick Guide to Sending an Email
- Send a Mass Email
- Schedule an Email
- Send Communication by Delivery Preference
- Send Communication Based on Custom Report Criteria
- Creating a Letter
- Create Mass Mailing Labels
- Create/Send Fax Output
- Editor menu selections
- Email Disclaimer
- Adding an attachment
Viewing and Recording Communication History
View history communication history
Documents and templates
- Saving a document
- Saving changes to an existing document
- Saving a Template
- Using a template
- Using Pre-defined Templates
Mail Merge
- Inserting a database field
- Sending Login Information
- To create and print individual letters that include the member login name and password
Creating a signature block
Communicating using Groups & Mailing Lists
- Creating a group or mailing list
- Selections for adding group members
- Maintaining the group/mailing list
- Add New Members to a Mailing List Periodically
- Add new members to a mailing list immediately
- Remove representatives from a group manually
- Remove representatives from a group when dropping or suspending a member
- Disable a rep within a group
- Allow members to join group
- Allow the public to join
- Other suggestions for creating groups
- Mailing list groups
- Advisory groups
- Committee groups
- Community groups
- Program groups
- New member groups
- Unsubscribe Option
eReferral
Storing Documents - Cloud Drive
- Storing a personal document for use later
- Storing a document to share with other staff
- Storing files for members to access
- Storing files that can be attached to an email or accessed through a URL
- Storing images that are used in emails or other locations the editor is used
Reasons emails don’t get to members Ideas for Developing Communication Content
- Create and format your own output in the ChamberMaster editor
- Copy and paste from Microsoft Word
- Insert link to PDF file (or other file type)
- Save Microsoft Publisher files as a graphic file and insert into editor
- Save PDF file as a graphic file and insert into editor
- Copy and paste output from another HTML program (like Constant Contact)
Using and Integrating Constant Contact
- Setup an account with Constant Contact
- Connecting Constant Contact with your datebase
- Enable Constant Contact Synchronization
- Export Your Contacts to Constant Contact
- Importing ChamberMaster contacts into Constant Contact
- Sample concept of using manual export from your database into Constant Contact
Using and Integrating MailChimp
Sample Automatic Emails Sent Out by ChamberMaster
FAQs on Emails, Letters, and Labels
- How do I add an attachment to an email?
- Who is able to view the attachment that comes when I send myself a carbon copy?
- Why do some of my email messages not make it through to the recipient?
- Are there any systems in place to help ensure the delivery of my emails?
- How can we ensure that our members are not spammed through the Contact Us link?
- Why do the links inside my email not open for me or my members?
- How do I create a signature block to use when sending communication?
- How can I easily provide referrals AND notify my members when I've given out information referring them?
- How do I send a letter/email to my members with their login name and password included automatically?
- Why do my mailing labels get cut off or are not aligned correctly?
- How do I manage my mailing lists?
- How do I remove the headers and footers that print on my letters and reports?