Member Bill Pay

Once your credit card credentials have been setup with customer support and Member Bill Pay is turned on, members will be able to pay their bills online in their Member Information Center when they login.

Steps for Members to Pay a Bill Online

1. Members should login to the MIC.

2. Click Pay Bills Online.

3. Select the desired invoice to pay.

4. If any additional payments are desired, type the amount in the Additional Amount field. Type the Invoice number in the Invoice # field. If no invoice number is known, check “No Invoice Number” and enter a Comment. (A comment is required when no invoice number is known.)

5. Enter up to two email addresses for a receipt to be emailed. (The designated Billing Rep email address will already be listed as a default).

6. Click Continue.

7. A summary screen will appear where last minute changes may be made.

Note: The Invoice selection will display only when Jobs and/or Hot Deals have been setup with a payment method of Invoice.

8. Click Continue.

9. Complete the credit card checkout screen, select to agree to the payment terms and click Purchase Now.

10. A confirmation screen will appear. The previously selected member recipients will receive an email. Your selected staff members will receive an email as well. These staff recipients are selected during setup.

Receiving Credit Card Payment for Member Bill Pay of a Specific Invoice

1. Your designated staff person will receive an email with notification of member bill pay.

2. Click Billing and select the Credit Card Listing report from the Reports tab to view and ensure a successful credit card transaction.

3. Also on the Reports tab, click Payment Summary Report to view the automatic payment that was applied against that invoice.

Note: To set the default for the Payment Method that will display on these automatic payments, click Setup and select Billing Options and Settings. Open the "Appearance" area. Select Credit Card (other your desired phrase) in the Credit Card Pmt Method drop down list.

4. To create your own phrase to select in the Credit Card Pmt Method drop down list, click Setup and select Payment Methods in the Billing section. Click Add Payment Method to add your desired phrase.

5. You will also see this payment displayed when viewing Members > Account tab > Transaction History.

Receiving Credit Card Payment for Member Bill Pay with Invoice Specified

1. The designated chamber staff will receive an email with notification of member bill pay.

Note: These staff recipients are selected during setup.

2. Click Mbr Payments in the Task List to view the incoming payment.

3. Click Billing and select the Credit Card Listing report from the Reports tab to view and ensure a successful credit card transaction.

4. Create the appropriate invoice/payment or sales receipt for this transaction.

5. Return to Mbr Payments in the Task List and select Completed from the Status drop-down list.