Events

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Contents

Getting Started

If you are just getting started with the Events module, watch this overview video and read Get the Big Picture.

Otherwise, just scroll down for FAQ, Common Tasks, and this module's Help Documentation.


Get the Big Picture

  • Events added to your calendar may be enhanced to include photos, sponsor logos and information, website links, and event description text that can be formatted as desired. Options also include online participant registration, special members only pricing, and an automatic email reminder to registered guests.
  • Event information may be kept for internal purposes only, displayed on the public website calendar, and/or a calendar available only to chamber members. The public events website displays a graphical monthly calendar, a list of current events, all events for the month, chamber-designated Featured Events, and the ability to search for desired event by category, keyword, or month. A printable listing is also available that contains all pertinent event details.
  • Invitations may be sent to potential participants and then automatically displayed on the participants list where their status may be changed from Invite Sent to Registered as RSVPs are received. From the participants list a roster sheet, name tags, or labels may be printed. Other output options include sending emails and downloading data to a comma separated value (.csv) file. Using a variety of filter options all output can be displayed by registration status, payment status, or according to self-selected filters.
Note: When creating a new event, work with the tabs in order as displayed. For example, after completing the General tab, setup the fees (if applicable) on the Fees tab. The Sponsor tab would be next, the Guest List, and finally the Account tab. You may complete them out-of-order if desired but there is a logical flow if working from left to right.
  • Event fees, designated for members or non-members, may be associated with each event. Individual invoices may be generated from the Events module for those requesting an invoice, and if credit card processing is set up then invoices/payments or sales receipts can be recorded automatically upon successful registration.

Events Module Overview

Understanding the basics of how the Events module is organized will give a foundation for operation. Viewing existing events and learning to display only desired events will also be helpful. Then learn how to create, modify and manage events.

Event Module Organization

To add, edit, and manage the Events, click Events in the left-hand menu where you can select the desired event and desired tab.

Events-Event module organization-image4.png

events tabs</span></div>


Event Tabs

Within the Events Module there are nine tabs: General, Fees, Sponsors, Advanced, Guest List, Account, Files, and Tasks.


Events-tabs.png

Figure: Tabs in the Events Module


Calendar: Displays the internal events calendar in one of five views: list, day, month, week, or year view. Filter options may also be selected which would display only user-selected events. New events may be added from this tab by clicking the + sign on the desired date/time

General: Event information, placement options, and photos and images

Fees: Assign event fees, billing preferences, and discounts based on age, date, or volume

Sponsors: Designate event sponsors, logos, fees

Advanced: Specify Locations (if available) and Custom Fields

Guest List: Send invitations; add guests to the roster; print roster sheet, labels, and name tags; send emails; register invitees

Account: View income and payment activity, generate invoices and sales receipts (if applicable)

Files:

Tasks: 'Integration with the Project/Task Manager (Pro edition only) When creating a new event, work with the tabs in order as displayed. For example, after completing the General tab, setup the fees (if applicable) on the Fees tab. The Sponsor tab would be next, the Guest List, and finally the Account tab. You may complete them out-of-order if desired but there is a logical flow if working from left to right.


Working with the Calendar

The Calendar tab displays an Events calendar that may be displayed in five different views: list, day, week, month, and year view. As the name suggests, List view displays all events in a list format. The day, week, and month view will display all events falling within the specified date range. The year view displays a graphical calendar allowing chamber employees to advance quickly to a particular date.

The calendar may also be filtered to display only certain events matching the desired criteria. Click clear filters to display all events again.

1.
Click Events in the left-hand menu.
2.
On the Calendar tab, click the Calendar View arrow to select the desired view.
3.
If necessary, click Prev and Next to decrease or advance the calendar. Alternatively, you may click the calendar icon and select the desired month to view.

 

 

calendar view

Filter the Internal Events Calendar (display only specified events)

  1. On the Calendar tab, click filter options. filter options icon
  2. Select the desired filter options:
    • Status
      • Approved: chamber employees have approved this event; displays on all designated calendars
      • Pending: an event submitted by a chamber member but waiting approval from a chamber employee
      • Disabled: an event that may or may not be current but will not be displayed on the public calendar; used to temporarily disable an event.
    • Visibility:
      • Chamber Calendar: When this option is selected, those events that you have made only visible to the chamber staff will be displayed.
      • Members Only: When this options is selected, the events that you have made visible to the members will be displayed.
      • Public Calendar: When this options is selected, the events that you have made visible to the public will be displayed.
    • Category: You can filter the calendar to just a selected category.
    • Keyword: Keyword must be a single word. Multiple single words may be specified which returns all events with either word. For example, keywords ski swap will display all events with ski OR swap in the title or description.
  3. Click Continue.

NOTE: When finished viewing the filtered list of events, click clear filters to view all events.

Finding an Event

To edit event descriptions or dates, add photos, sponsors, participants or to modify any aspect associated with an event, the event must be selected and displayed in the Events drop-down list.

events drop down
  1. Within the Events module, click the drop-down arrow to the right of the Event name.
    Events-Select an event using the drop down list box-image10.png
  2. Select the desired event.


Finding an event using the Find button

  1. On the Find menu, click Event.
    Events-Select an event using the Find button-image11.png
  2. In the Event Name box, type any part of the event name. (This will limit the list of displayed events to those matching your criteria
  3. Click the desired event name.
    Events-Select an event using the Find button-image12.png
  4. Click Continue.


Finding an event using the Calendar view

  1. In the Events module, click the Calendar tab.
  2. Advance the calendar to display the desired event.
  3. Click on the desired event title.

Adding Events

Adding a New Event

To add an event, you will be guided by a wizard to fill in:

  • General Information
  • Descriptions/Appearance
  • Fees/Billing Information

You may add an event using one of two methods. Adding an event to the calendar may be done at any time using the Add menu OR by clicking the +sign when the Calendar tab is displayed, which uses the calendar to assist in date selection, or by nightly importing your iCal feed.

  1. Click Add in the header bar.
    Events-Add an event-image13.png</div>
  2. Click Event. The Add a New Event wizard will be displayed.
    Events-Add an event-image14.png
  • Configure the following General Information settings:
    • Event Title: This title will display in your Events drop-down list and also on the Event web page.
    • Start/End Date/Time: Enter the correct dates for the event. A different end date is only needed when a single event runs multiple days – like over the weekend. #:*All Day Event: Deselect this checkbox if you desire to display exact times. Time may also be specified in the Date/Time field on the next window.
    • Reminder:If selected, an automatically generated reminder email will be sent using content from details on the General tab of your event. Preview the automatic reminder by clicking the reminderlink. The email is sent to all registrants on your Guest List with a status of Registered. NOTE: Only those with Plus or greater software version only. The email “look and feel” may be modified with your own custom template if desired. Instructions for web designers are available at [[1]]
    • Recurrence: An event occurring multiple times on your calendar may be duplicated by setting a recurrence. See Create a recurring event.
    • Approval Status: Approved status will display this event on all calendar marked under “Visibility”. Status of Pending or Disabled will not display on the public calendar.
    • Visibility: Check the calendars on which you wish to display this event. Note: all events regardless of these checkboxes will display on the Events Calendar tab.
      • Internal Chamber Event Calendar– When this option is checked the event can be filtered separately on the internal calendar system when you go to Events > Calendar tab and click on filter options.
      • Display on Public Events Calendar – When this option is checked the event will display on the website’s calendar as well as the upcoming events list. This option must be selected in order for the event to show on your public website.
      • Display on Members Only Calendar – When this option is checked the event will display on the Member Information Center (Members Portal) after they log in. This option must be checked for the event to show on the members’ calendar in the Member Center.
      • Display on Featured Events – This option allows for this event to be listed as a featured event on the featured events list.
    • Event Category:Select the categories to which you ant to assign the event. as many categories as desired for this event. Website visitors may search for events by category on the public website. The Administrator may add/remove categories, by clicking edit categories.
  • Click Next. The Description/Appearance settings will be displayed.
    Events-Add an event-image15.png
  • Configure the following:
    • Event Description: Enter a description of the event. Click the advanced edit link to format the text as desired for display on the website.
    • Location Description: Enter location details. Click the advanced edit link to format the text as desired for display on the website.
    • Date/Time Description: Enter date/time description to be displayed on the web-site. Click the advanced edit link for additional formatting options.
    • Fee Description: Enter fee description to be displayed on the web-site. Click the advanced edit link for additional formatting options.
    • Search Description: Enter the description to be displayed when events are searched.
    • Contact Information: Enter the name of the contact for this event.
    • Contact Email: Enter the email for the contact.
    • Website URL: If applicable, enter the URL to a website that provides further information about the event.
    • Website URL Text: If applicable, enter text for the URL.
  • Click Next. The Fees/Billing Information screen will be displayed.
    Events-Add an event-image16.png
  • Assign Fee Items: If fees will be associated with this event, click Assign Fee Items. In order to be assigned, fees must first be created by someone with Finance or Administrator permissions. Fees can also be assigned later on the Fees tab of the event.
  • Online Registration Options: If desired, select to allow members and/or non-members to register online for this event. Selecting this checkbox will immediately display the Register button on the public event page. This selection can also be turned on later on the Fees tab of the event.
  • Click Finish.
  • After creating a new event, work with the tabs in order as displayed. For example, after completing the General tab, setup the fees (if applicable) on the Fees</span> tab. The Sponsor tab would be next, the Guest List, and finally the Account tab. You may complete them out-of-order if desired but there is a logical flow if working from left to right. The main concern would be to have the fees in place before registering guests and sponsors.

    Create a Recurring Event

    Video: Create a Recurring Event

    If your association has an event which occurs on a regular basis, save time by setting it up as a recurring event. Most the details of the original event will be applied to the recurring instances. A notable exception is Fees, which must be set for each instance.

    The following event details DO NOT get copied from original event:

    • Reminder to attendees
    • Fees
    • Discounts
    • Attendees
    • Attendees List
    • Locations
    • Custom Fields
    • Event Notes

    Important: Once an event is listed as a recurring event, each event instance will be displayed on the calendar at the appropriate date/time where the instance may be modified on an individual basis or ALL instances may be changed at once by editing the original occurrence.

    Note: After an instance has been edited individually, it will no longer accept the changes from the original occurrence.

    Recurring.png

     

    Set the recurrence of an event

    1. On the General tab, click the Recurrence arrow and click the desired recurrence.
      recurrence
    2. Complete the Recurrence fields for the selected recurrence.
      Events-Set the recurrence of an event-image32.png

    NOTE: If you are already on the General tab of the original event, you may click edit specific instance and click to select the desired instance to edit.

    Edit a specific instance

    1. In the Events module, click the Calendar tab
    2. Advance to the date of the desired instance.
    3. Click the title of the event.
    4. Make desired modification. Modifications made will only affect this specific instance. (You may even delete a specific instance without affecting the others.)

    Edit all Event Instances

    To edit all instances of the event, you may also click the original event on the Calendar to go directly to the original event. After an instance has been edited individually, it will no longer accept the changes from the original occurrence.

    1. In the Events module click the Calendar tab
    2. Click the title of any event instance of the desired event.
    3. In the Recurrence field, click the title of the original event.
      Events-To edit all event instances-image33.png

    Copy an Event

    1. Click Add in the header bar.
      Events-Add an event-image13.png</span></div>
    2. Click Event. The Add a New Event wizard will be displayed.
    3. Click Copy a Past Event.
      Event Lookup.JPG
    4. Type the name of the event in the Event Name text box and select or scroll through the list and select the desired event.
    5. Click Continue. The General Information, Descriptions/Appearance, and Fees/Billing Information will be copied from the past event.
    6. Update fields as needed.

    Importing Events from an iCal Feed

    The iCal feed import provides an ability for customers to upload their iCal list (from the Cloud drive or other http url used with iPhones, iPads etc and other similar calendars) and import directly into the event calendar. A URL is specified to the location of this iCal and then each night the events are synched. To import iCal feeds into the event calendar

    1. Click Setup in the left-hand menu.
    2. Click Event Options and Settings
    3. Open the General Settings area.
    4. Click the +Add button in the iCal Import section.
      Events-Importing events from an iCal feed-image17.png
    5. Type the URL of the iCal feed.
    6. Click Save.
    Note: Once an iCal has been added, the events on that calendar may take up to 24 hours to display on your event calendar.
    Note: Recurring events are not supported with the iCal import feature.

    Editing/Customizing Event Information

    Facts displayed about an event are based on information from the event’s General tab. The Event Title, Start Date/Time, End Date/Time, Contact Information, Website URL, and Approval Status may be modified here.

    In addition to this basic information, the Event Information area contains the Event Description, Location Description, Date/Time Description, and Fee Description, which is typed into the built-in editor allowing formatting of the text such as bold, underline, font size and style changes.

    Edit Event General Information

    1. In the Events module, select the desired event.
    2. On the General tab, modify the desired fields.
    3. Click Save</span>.

    event information

    Adding Photos and Images

    Photos, images, a map and a video may be added to the event page. One photo may be added as a Main Event photo that is automatically positioned within the event description area, and/or multiple photos may be included in the Photo Gallery which displays in thumbnail size at the bottom of the event page but will be enlarged when a consumer clicks the image. Images are automatically resized to accommodate the space allowed. Images must be .jpg or .gif.

    A map to the event location may be included by uploading your own .jpg or .gif image or pointing to Google Maps.

    One YouTube video may be displayed on the event description page as well.

    Events-Photos and Images-image19.png</span></div>

    Add a Main Event Photo or a New Gallery Photo

    1. On the General tab, click Add Image in the Action column of the Image Type that you wish to add in the Photos & Images area.
      Events-Add a Main Event Photo or a New Gallery Photo-image20.png
    2. Type the path and filename of the desired graphic file or click Browse to locate and open the desired graphic is located.
    3. Click Upload Image.
      Events-Add a Main Event Photo or a New Gallery Photo-image21.png
    4. Click Close Window.

    NOTE: Only one Main Event photo may be added which is automatically positioned within the event description area. However, Gallery Photos may contain multiple images which display in thumbnail size at the bottom of the event page but will be enlarged when a consumer clicks the image. Photos may also be added to the Event Description. Click Add/Edit Image while editing the description text.

    Remove a Main Event Photo or a Gallery Photo

    On the event's General, click Remove Image in the Action column of the Image Type that you wish to remove in the Photos & Images area.

    1. Events-Remove a Main Event Photo or a Gallery Photo-image22.png

    NOTE: There is no confirmation required, the images will be immediately removed.

    Change an existing Main Event Photo or Gallery Photo

    1. On the event's General </span>tab click Change Image in the Action column of the Image Type that you wish to change in the Photos & Images area.
    2. Type the path and filename of the desired graphic file or click Browse to locate and open the desired graphic is located.
    3. Click Upload Image.

    Add a Video

    1. On the event's General, click Add Video in the Action column in the Photos & Images area.
      Events-Add a video-image23.png
    2. Type or paste the YouTube “share link” for the desired video into the Event Video field.

    Add Mapping Information

    You may upload a map image of include address information to display the location of your event in Google maps.

    Upload a Map Image

    1. On the event's General, click Upload Image in the Action column in the Photos & Images area.
      Events-Add a map image-image24.png
    2. Click Add Image in the Action column.
    3. Type the path and filename of the desired graphic file or click Browse to locate and click Open when desired graphic is located.
    4. Click Upload Image.
    5. Click Close Window.

    Include Map to Event

    1. On the event's General, click Google Maps in the Action column in the Photos & Images area.
    2. Enter Street Addr and City/State/Zip.
    Map.JPG

    NOTE: Click on View Map to preview the map location.

    Add Custom Fields

    1. From the Advanced tab click to expand Custom Registration Fields, then click Add a Field


    Cfr1.png
    Figure 1: Creating Custom Registration Fields


    2. Create the custom registration field by completing the following:

    a. Field Name
    b. Public Display Text (optional)
    c. Select Data Type


    Cfr2.png
    Figure 2: Custom Registration Instructions


    d. Designate whether or not custom field will be a publicly displayed field
    e. Designate whether or not custom filed is required
    f. (If data type is Drop Down List) Enter drop down selection items


    Cfr3.png
    Figure 3: Custom Registration Instructions 2

    Placement Options (Calendar Display Options)

    An event may be displayed on three different calendars: the Internal Chamber Events calendar, the Public Events calendar (web site), and/or the Members Only calendar. A check on the Featured Events check box will display this event on the public web site calendar page in a highlighted area title “Featured Events.”

    Internal Chamber Events. All calendar events will automatically display for your Chamber staff on the Calendar tab no matter what selection is made for the Visibility check box but if selecting “Internal Chamber Event Calendar”, you will be able to filter by this selection on the Calendar tab.
    placement options
    Figure 2-17 Placement Options

    Select placement options

    1.
    On the General tab, click the desired visibility check box(es).
    2.
    Click Save.
    3.
    If selecting Display on Featured Events, complete the Featured Events window by selecting Sort Order and desired Order. Then click Save and Close.
    featured events
    Figure 2-18 Featured Events window

    Define Event Categories

    Event categories are a way by which events can be filtered on your web-site.

    1. On the event's General tab, click the desired Event Category(ies) check box(es) in the Placement Options

    Add Event Categories

    1. Click the event's General tab
      Events-Edit event categories-image36.png
    2. Click edit categories in the Placement Options area.
      Events-Edit event categories-image37.png
    3. Click Add Category.
      Add Event Categories.jpg
    4. Enter the name of the category in the Category Name: text box.
    5. Click Save.

    Setup Event Fees and Billing

    Events that require a fee to participate can be managed through the Events module. Event fees, designated for members or non-members, may be associated with each event. If allowing online registration, members-only pricing is available to those with a members-only login name and password.

    Staff control what payment options appear for members and non-members, with a separate set of options available for each. If integrated with QuickBooks or using the integrated billing module, individual invoices may be generated from the Events module for those requesting payment by invoice.

    Discounts based on age, date, or volume may be created for each event and applied when appropriate information is provided during registration.

    The Account tab displays a running total of the event income activity in addition to a summary of guest list information.

    Setting up and using event fees require the following steps:

    • Create Event Fees
    • Assign Event Fees
    • Select Billing Preferences
    • Create Discounts Options
    • View Account Information
    • Create Event Invoices

    Create Event Fees with CQI (Legacy)

    Note: CQI is a legacy product.

    The procedure that you use to create the event fee depends on whether you have the event fee already created in QuickBooks.
    For questions related to QuickBooks integration see the QuickBooks section of online help or call GrowthZone support at 1-800-825-9171.
    To create an event fee (does not yet exist in QuickBooks)
    7.
    Click QuickBooks in the left-hand navigation bar.
    8.
    Click the Event Fees tab.
    9.
    Click Add Fee Items.
    10.
    Click Define a New Fee Item.
    11.
    Complete the Fee Item Information screen.
    Add fee item
    Figure 3-1 Adding a new fee item
    12.
    Click Update ChamberMaster.
    13.
    If the fee does not exist in QuickBooks yet, click Add Fee Item to QuickBooks Now.
    14.
    Click Close Window.
    To create an event fee (already exists in QuickBooks)
    1.
    Click QuickBooks in the left-hand navigation bar.
    2.
    Click the Event Fees tab.
    3.
    Click Add Fee Items.
    The Event Fee Display Name is limited to 50 characters. The Event Fee Description is limited to 100 characters.
    4.
    From the list of QuickBooks items and services click the check box in front of the QuickBooks Fee Item that you desire to add to ChamberMaster / GrowthZone.
    5.
    Click Save & Exit.
    To match an existing ChamberMaster event fee with an existing QuickBooks item/service
    Once matched, you may view a side-by-side comparison of these fees in order to verify or modify description and pricing by clicking the Fee Item Name.
    1.
    Click QuickBooks in the left-hand navigation bar.
    2.
    Click the Event Fees tab.
    3.
    Click Find a Match in the row of the desired fee to be matched.
    4.
    From the list of QuickBooks items and services click to select the desired item and service that matches your fee and due.
    5.
    Click Continue.
    To remove an event fee with QuickBooks integration
    Removing an event fee also removes any association with an event and makes it unavailable in event reports as well. Make sure that you no longer need access to this event fee before removing it.
    1.
    Click QuickBooks in the left-hand navigation bar.
    2.
    Click the Event Fees tab.
    3.
    Click to select the check box at the end of the desired item to be deleted.
    4.
    Click Remove Selected Fees.
    5.
    Click OK.

    Create Events Fees (Integrated Billing)

    If an event requires a fee in order to participate, the Event Fee must be created in before it can be assigned to the event.
    To create an event fee
    1.
    Click Fee Items List in the Billing module of the left-hand navigation bar.
    Events-Create Events Fees (Integrated Billing)-image58.png
    Figure 3-2 Fee Items List selection
    2.
    Click Add Fee Items.
    Events-Create Events Fees (Integrated Billing)-image59.png
    Figure 3-3 Add fee item
    The Event Fee Display Name is limited to 50 characters. The Event Fee Description is limited to 100 characters.
    3.
    Complete the New Fee Item screen making sure Item Type is changed to the Event Fees selection.
    4.
    Click Save & Exit.
    To remove an event fee with integrated Billing
    Removing an event fee also removes any association with an event and makes it unavailable in event reports as well. Make sure that you no longer need access to this event fee before removing it.
    1.
    Click Setup in the left-hand navigation bar.
    2.
    Click Fee Items List.
    3.
    Click the x at the end of the row of the desired fee to be removed.
    4.
    Click OK.
    To edit an event fee
    1.
    Click Setup in the left-hand navigation bar.
    2.
    Click Fee Items List.
    3.
    Click the title of the desired item to be modified.
    4.
    Make desired changes.
    5.
    Click Save & Exit.
    Fee Item fields
    Fee Item Name: Title for the fee item; will be used to identify the fee item on within the event module.
    Description: Further description of the fee item; displays on the invoice
    Account: Select the desired account from your list of Chart of Accounts.
    Sales Tax: Select whether this item should be taxed or not; if proper tax amounts are not displayed, modify this item by selecting Sales Tax from the Setup module.
    Price: Type the desired fee item amount
    Item Type: Select
    Events-rd bullet.jpg
    Member Fees and Dues - available on Member->Account
    Events-rd bullet.jpg
    eCommerce Fees – available in the eCommerce module
    Events-rd bullet.jpg
    Event Fees – available in the Events module
    Events-rd bullet.jpg
    Group Fees – available in the Groups module
    Events-rd bullet.jpg
    Non-Dues Fees – available on Member->Account
    Events-rd bullet.jpg
    Pledge Fees - available on Member->Account
    Status: Select Active or Inactive (only Active items may be billed)
    Frequency: Only One-Time frequency is available for Event fees.
    Collection Basis: Select Cash or Accrual
    Voluntary: If desired, click “Treat this fee as voluntary”. Note: Unpaid voluntary fees do not count against a member's account balance and are not automatically included on billing statements.
    Chart 3-1 Fee Item fields

    Assign Event Fees

    Once created, fees may be assigned to an event. If desired, multiple fees may be assigned to one event giving the ability to have separate pricing for members and non-members, pricing for sponsors, or any desired additional fee item.
    Assigning event registration fees may be done during creation of a new event by selecting Assign Fee Items on Step 3 of 3 or after creation on the Fees tab. When assigning fees after creation, event registration fees and additional fees items may both be assigned. Steps outlined below will specifically address assigning fees after creation but the same concepts can be applied to assigning fees during creation.
    Assign fee items - add wizard
    Figure 3-4 During creation
    Only one event registration fee may be selected per registrant. One or more additional fee items may be selected per registrant.
    Assign fee items - fees tab
    Figure 3-5 After creation

    Assign Event Registration Fees

    Note: Only one event registration fee may be selected per registrant.

    1.
    On the Fees tab, click Assign Fee Items in the Event Registration Fees area.
    2.
    Select the desired fee by clicking the Fee Item Type arrow.
    3.
    Complete other desired fields. See Figure 3-6.
    The Event Fee Display Name is limited to 50 characters. The Event Fee Description is limited to 100 characters.
    4.
    Click Save & Exit.
    Assign fee items

    Assign Additional Fee Item

    One or more additional fee items may be selected per registrant.

    1. On the Fees tab, click Assign Fee Items in the Additional Fee Items area.
    2. Select the desired fee by clicking the Fee Item Type arrow.
    3. Complete other desired fields. See Figure 1.
    4. Click Save & Exit.


    Aafie.png
    Figure 1: Assign Additional Fee Items

    Edit an Event Fee Once Assigned

    1.
    On the Fees tab, click the title of the desired event fee in the Event Registration Fees area or the Additional Fee Items area.
    2.
    Make desired changes.
    3.
    Click Save & Exit.

    Remove an Event Fee Once Assigned

    1.
    On the Fees tab, click to select the check box in front of the desired item to be deleted.
    2.
    Click Remove Select Fee Items.
    Removing an event fee also removes any association with an event and makes it unavailable in event reports as well. Make sure that you no longer need access to this event fee before removing it.
    remove fee item
    Figure 3-7 Removing an event fee

    Select Billing Preferences

    Desired billing preferences must be selected if fees have been assigned or to indicate online registration preferences. Many of these preferences are available during creation of an event on Step 3 of 3 or all selections may be made after creation of an event on the Fees tab.
    If allowing online registration but you do not select any acceptable methods of payment, upon registration a message will be displayed to registrants that the chamber will be in contact with them regarding the registration fees for this event.
    Preferences include selection of online registration options for members and non-members, available payment methods, general invoice options and non-members invoice options (if applicable). In addition email confirmation notices and email notification of registration may be specified if desired.
    Note: Custom text may be included on the confirmation email. Put the desired custom text in the Chamber Message window in Setup->Event Options and Settings under the Registration and Billing Preferences area.
    Steps outlined below will specifically address selecting billing preferences after creation but the same selections are available when selecting billing preferences during creation.

    Save Billing Preferences

    1.
    On the Fees tab, select the desired options in the Billing Preferences area.
    2.
    Click Save Preferences.
    Events-Save billing preferences-image64.png
    Figure 3-8 Billing Preferences (integrated Billing example shown)
    Events-Save billing preferences-image65.png
    Figure 3-9 Invoice Options section (QuickBooks integration Only)

    Create Discount Options

    Any event may have special discounts available and applied to all or selected fees. Discounts based on age, date, or volume may be created for each event and applied when appropriate information is provided during registration or the discount criteria is met because of date or volume.

    Create an Age-Based discount

    1. On the Fees tab, click Add Discount in the Discount Options area under the Age-Based Discounts section.
    2. Complete the Add Event Discount screen.
    3. Click Save.
      Age-based discounts

    Create an Early Registration Discount

    1. On the Fees tab, click Add Discount in the Discount Options area under the Early Registration Discounts section.
    2. Complete the Add Event Discount screen.
    3. Click Save.
      Early Registration discounts

    Create a Volume-Based Discount

    1. On the Fees tab, click Add Discount in the Discount Options area under the Volume Discounts section.
    2. Complete the Add Event Discount screen.
    3. Click Save.
      Volume discounts
      When members or visitors register, upon checkout they will see the volume discount specified in a Discount column.
      Online Registration Volume Discount Example

    Create Membership Type Discount

    See event discounts by membership type in action. Vid.png

    1. On the Fees tab, click Add Discount in the Discount Options area under the Membership Type Discounts section.
    2. Complete the Add Event Discount screen.
    3. Click Save.
      Membership Type Discount Screen

    Notes:

    • Idea: Grant discounted, free, or included benefits to specific membership types.
    • Total discounts used per event may be specified and a separate limit per registration is also available.
    • For Plus edition or greater only.

    Create Promo Code Discount

    See event promo codes in action Vid.png

    1. On the Fees tab, click Add Discount in the Discount Options area under the Promo Code section.
    2. Complete the Add Event Discount screen.
    3. Click Save.
      Event Promo code window

    Notes:

    • Idea: create a Promo Code on your Event Fees tab and then post your promo code on specific advertising so you can track the effectiveness of the ad or provide this promo code to a select group of attendees.
    • Make sure to create different promo code for each discount.
    • Create multiple codes for each event if desired.
    • Limits on usage are available at the event level and registration level.
    • For Plus edition or greater only.
    Related Topics Invoice Discounts
    

    View Account Information

    Running totals of income billed and paid, registrations, invitations, and a list of event sponsors for an event can be viewed on the Account tab. Totals are automatically updated as entries are made.

    View the Event Account Information

    1.
    Select the desired event.
    2.
    Click the Account tab.
    Events-View the event account information-image72.png
    Figure 3-13 Account summary

    Create Event Invoices and Sales Receipts

    If integrated with QuickBooks or using the integrated billing module, individual invoices may be generated for members from the Events module for those requesting payment by invoice or for those registrants designated as such by chamber employees when completing registration.
    If registration is accepted for individuals that are not chamber members, invoices may also be generated if desired. Two options for creation of non-member invoices are available: create a new member record (or QB Customer with QuickBooks integration) for each non-member participant or assign non-member invoices to a single member (or QB Customer with QuickBooks integration).
    Creating invoices vary slightly dependent on which module you are using - - QuickBooks or Billing. Follow the instructions in the appropriate section below for creating your event fees.

    Create Event Invoices/Sales Receipts when QuickBooks is Integrated

    Defaults may be set for these options but may also be changed right before creating the invoices.
    To change the event invoice defaults
    1.
    Select the desired event.
    2.
    Click the Fees tab.
    3.
    Make the desired selections in the Billing Preferences area.
    To create event invoices/sales receipts
    You may also create event invoices by clicking the Event Invoices tab after selecting the QuickBooks module in the left-hand navigation bar.
    1.
    Select the desired event.
    2.
    Click the Account tab.
    3.
    If registrations have specified a payment method of “invoice” and the invoice has not yet been created, a selection will appear indicating the number of invoices that need to be created. Or if credit card payment has been accepted and Credit Card Payment Tracking Options are set to create either an invoice/payment or sales receipt, a selection will appear indicating the number of entries that need to be created.
    If the Create Entries Now button does not appear, there are no transactions to be created at this time.
    Events-Create Event Invoices 2fSales Receipts when QuickB-image73.png
    Figure 3-14 Create Entries Now (QuickBooks example shown)
    4.
    Click Create QuickBooks Entries Now.
    5.
    Make desired changes in the Invoice Options area.
    event invoices
    Figure 3-15 Invoice options
    6.
    Click Create QuickBooks Entries Now. create invoices now icon
    If the Create QuickBooks Entries Now button is not available (dimmed out), you may need to verify your QuickBooks connection. This may be done at the top of the Event Invoices tab or by selecting QuickBooks Connection Settings in the Setup module.
    invoice creation
    Figure 3-16 Create Invoices
    7.
    Invoice creation begins. Click Refresh Status Now to display the current status for completed invoices. When Invoicing Complete appears, click Refresh Status Now to view a complete status list of all invoices.
    invoice status
    Figure 3-17 Invoice status
    8.
    Click Finish.
    In many versions of QuickBooks you may print the batch of invoices by clicking Invoices. Then click the Print drop-down arrow print batch. Click Print Batch
    9.
    These invoices now exist in QuickBooks and are marked to be printed. You may view and print them in QuickBooks according to standard QuickBooks procedures.

    Create Event Invoices Using Integrated Billing Module

    If a payment method of Invoice is selected, this invoice will be queued and then created at a time of your choosing. If a payment method of Credit Card is selected, one of three results will happen depending on your choice: an invoice and payment will be automatically created, a sales receipt will automatically be created, or no transaction will happen. Make these selections for each event on the Fees tab of the desired Event.
    Event invoices may be created from within the Events module or from the Billing module. Either way of creating invoices accomplishes the same task.
    Create event invoices
    1.
    Select the desired event.
    2.
    Click the Account tab.
    If the Create Invoices Now button does not appear, there are no invoices to be created at this time.
    3.
    If registrations have specified a payment method that should result in a transaction, a selection will appear indicating the number of invoices that need to be created.
    Events-Create Event Invoices using integrated Billing m-image79.png
    Figure 3-18 Create Invoices Now
    4.
    Click Create Invoices Now.
    5.
    Make any desired selections in the Bill To: box for who the invoice should be addressed to and what items should appear on the invoice line.
    The Bill To: selection of Line Item Description will display the content of the Description field of the Fee item.
    6.
    If you wish to apply any available credits a member may have available on their account, click to select the Auto-apply available credits on invoices checkbox.
    7.
    If desired, select a message that will be printed on each invoice. Note: click edit to modify the message or create a one-time custom message to display on all invoices.
    8.
    Complete the rest of the fields including Invoice Date, Date Due, and Payment Terms.
    Events-Create Event Invoices using integrated Billing m-image80.png
    Figure 3-19 Event Invoicing
    9.
    Uncheck any invoices that should be excluded from this Batch. Note: All excluded invoices may be added to this batch later.
    Changes made to the Contact Name or address on the Deliver Customer Invoices window does not modify the Member’s Account information. Permanent Billing Rep or address changes must be made in the Members module.
    10.
    Click Save Batch or Deliver Invoices. If clicking Save Batch, you can return to a batch of invoices at any time to deliver them (email or print them). If clicking Deliver Invoices, you can also return to the batch at any time but this will proceed to the Deliver Customer Invoices screen now.
    Either choice, Save Batch or Deliver Invoices, will create the batch of invoices. Deliver Invoices will create the invoices and immediately open a window with options to print and/or email the invoices.
    11.
    The Deliver Customer Invoices window will appear. Make appropriate Delivery Method selections and follow the instructions on the screen. Refer to “Recurring Member Invoices” in the Billing online help section for more detailed instructions on Delivery Method selections.
    Create event invoices (starting within the Billing module)
    1.
    Click Billing in the left-hand menu.
    2.
    Click the Invoices tab.
    3.
    From the Batch Type drop down menu, select Event.
    4.
    Select the desired event by clicking the Event Name title.
    - If invoicing for the renewal month has been completed you will see a message that says: Match Found
    - If invoices have not been created you will see a message that says: New Batch
    Events-Create Event Invoices using integrated Billing m-image81.png
    Figure 3-20 Selecting Event Name
    5.
    Select Display uninvoiced registrations only if desired.
    6.
    Follow the same steps #5-11 in previous section “Create event invoices (starting from the Events module)”.
     

    Sponsors

    Event sponsors may be added to an event and is managed on the Sponsors tab where Sponsor Web Display Options, Contact Information, and Fee Information areas may be configured as desired.
    When adding a sponsor, you simply fill in the requested information as the wizard walks you through three information screens. You will be asked to fill in the following information screens:
    Events-rd bullet.jpg
    Contact Information
    Events-rd bullet.jpg
    Fee Information
    Events-rd bullet.jpg
    Payment Options
    When you click Finish, your sponsor is automatically added to the designated event in the Sponsor List and the Guest List (if desired).
    A sponsor may also be added to your Sponsors list automatically if the registrant selects a fee that you have marked to add them automatically to the sponsor list.
    Sponsor logos may be uploaded and placement determined. In addition, a logo website link for the sponsor may be activated. Sponsorship levels may also be determined and assigned to a particular sponsor. Applicable event fees can be assigned to sponsors and additional fees applied as well.

    Managing Sponsors

    Managing sponsors include the ability to:
    Events-rd bullet.jpg
    Add a sponsor
    Events-rd bullet.jpg
    Remove a sponsor
    Events-rd bullet.jpg
    Add additional attendees with a sponsor
    Events-rd bullet.jpg
    Remove an additional attendee with a sponsor
    Events-rd bullet.jpg
    Add additional fee items for a sponsor
    Events-rd bullet.jpg
    Remove an additional fee item

    Add a Sponsor

    Sponsors may be added to your sponsor list manually or automatically through registration.

    NOTE: You must have fees setup for sponsorships prior to adding sponsors.

    Add a Sponsor Manually

    1. In the desired event, click the Sponsors tab.
    2. Click Add Sponsor.
      Add Sponsor.JPG
    3. Enter required contact information.
    4. Select the appropriate sponsorship registration fee.
    5. Click Save Changes.
      Event Sponsor.JPG
    6. Complete the registration form and check-out.

    Add a sponsor automatically upon registration

    1. On the Fees tab, click Assign Fee Items in the Event Registration Fees area (or click the Display Name of an existing sponsor fee to edit).
      Events-Add a sponsor-image86.png
    2. Select the check box Fee item automatically adds registrant as sponsor.
    3. Click Save and Exit.

    Going forward, anyone that registers and selects that fee will automatically be included on the Sponsors tab.

    Note: Duplicate sponsors would be allowed if multiple duplicate registrants select this fee.

    Remove a Sponsor

    1.
    On the Sponsors tab, click the check box in front of the desired sponsor’s name in the List of Sponsors area
    2.
    Click Remove Selected Sponsors.

    Add Additional Attendees with a Sponsor

    1.
    On the Sponsors tab, click the desired sponsor’s name in the List of Sponsors area. The selected row will show in yellow.
    2.
    Click Add Additional Attendee in the Fees area.
    3.
    Complete the Add Additional Attendee screen.
    4.
    Click Continue.
    fees area
    Figure 4-4 Fees area for sponsors

    Remove an Additional Attendee with a Sponsor

    1.
    On the Sponsors tab, click the desired sponsor’s name in the List of Sponsors area. The selected row will show in yellow.
    2.
    Click the x at the end of the row of the desired attendee to be deleted in the Fees area.

    Add Additional Fee Items to a Sponsor

    1.
    On the Sponsors tab, click the desired sponsor’s name in the List of Sponsors area. The selected row will show in yellow.
    2.
    Click Add Fee Item.
    3.
    Complete the Add Fee Item screen.
    4.
    Click Continue.

    Remove an Additional Fee Item

    1.
    On the Sponsors tab, click the desired sponsor’s name in the List of Sponsors area. The selected row will show in yellow.
    2.
    Click the x at the end of the row of the desired additional fee item to be deleted in the Fees area.

    Sponsor logos may be uploaded and placement determined. In addition, a logo website link for the sponsor may be activated.
    A sponsor logo will automatically be displayed for the Sponsor Logo if a logo has been displayed for this sponsor-member before on any other event or if the member has a logo uploaded for their member logo in the Member Information Center.
    Sponsorship levels may also be created and assigned appropriately to each sponsor. Sponsors may also be assigned a certain sort order.

    A sponsor logo will automatically be displayed if a logo has been displayed for this sponsor-member before on any other event or if the member has a logo uploaded for their member logo in the Member Information Center.
    The default settings will load the sponsor logo with placement on the right-hand column of the event page. However, you can modify those settings as desired.
    To upload a sponsor logo
    1.
    On the Sponsors tab, click the desired sponsor’s name in the List of Sponsors area. The selected row will show in yellow.
    2.
    Click Add Image in the Sponsor Web Display Options area.
    Events-Add a sponsor logo-image89.png
    Figure 4-4 Add sponsor logo
    3.
    Type the path and filename of the desired graphic file or click Browse to locate and click Open when desired graphic is located.
    4.
    Click Upload Image.
    5.
    Click Close Window.
    6.
    Select logo placement by clicking the Logo Placement arrow. Select from Right Column, Page Bottom or Do Not Display.
    Events-Add a sponsor logo-image90.png
    Figure 4-5 Sponsor logo placement
    7.
    Click Save.

    1.
    On the Sponsors tab, click the desired sponsor’s name in the List of Sponsors area. The selected row will show in yellow.
    2.
    Click Remove Image in the Action column of the Image Type that you wish to remove in the Sponsor Web Display Options area.
    Events-Remove a sponsor logo-image91.png
    Figure 4-6 Change or remove sponsor logo

    1.
    On the Sponsors tab, click the desired sponsor’s name in the List of Sponsors area. The selected row will show in yellow.
    2.
    Click Change Image in the Action column of the Image Type that you wish to change in the Sponsor Web Display Options area.
    3.
    Type the path and filename of the desired graphic file or click Browse to locate and click Open when desired graphic is located.
    4.
    Click Upload Image.
    5.
    Click Close Window.

    Create Sponsorship Levels

    Sponsorship levels are part of what determine the order that sponsor logos or names display on the website. In addition, sponsors may be sorted within that level by assigning a Logo Sort Order. Sort order is determined as follows:
    Events-rd bullet.jpg
    Sponsorship level
    Events-rd bullet.jpg
    Logo sort order assignment
    Events-rd bullet.jpg
    Alphabetical by member name
    If no sponsorship levels are assigned, logo sort order will be the priority sort. If no sort orders are assigned, then the order will be displayed alphabetically.
    In this example, with Gold, Silver, and Bronze sponsorship levels created and ordered respectively, the sponsors’ name and logo will appear on the website as follows: A Rental Place, Creative Ink Advertising, Clarity Fireplace, Inc., Little World Child Care, LearyCorp, ABC Rentals, Natural Foods, Inc.
    Events-Create Sponsorship Levels-image92.png
    Sponsorship level titles may also display on the website if desired and is selected to “Display Heading” or “Do Not Display” on a level by level basis.
    Default sponsorship levels may be created to use on events as desired (so that you only create the levels once and may use multiple times). Also, each event may have a unique set of sponsorship levels defined.
    Create default sponsorship levels
    Default sponsorship levels will be available to use on each event if desired. For each level, select whether the Sponsorship Level Name should display on the website as a heading for those listed under this sponsorship level.
    1.
    Login with administrator permissions.
    2.
    Click Setup in the left-hand menu.
    3.
    Click Event Options and Settings.
    4.
    Click Edit Default Levels in the Sponsors area.
    5.
    Click Add New Level.
    Events-Create Sponsorship Levels-image93.png
    Figure 4-6a Editing default sponsorship levels
    6.
    Type the name of the new sponsorship level in the Name field.
    7.
    Select the desired Appearance option of “Display Heading” or “Do Not Display”.
    8.
    Optional: Change the order for the sponsorship levels to appear on the website.
    9.
    Click Save Changes.
     
    Create unique sponsorship levels for each event
    1.
    Click Events in the left-hand menu.
    2.
    Select the desired event.
    3.
    Click the Sponsors tab.
    4.
    Click Edit Sponsorship Levels in the Sponsor Web Display Options area.
    5.
    Click Add New Level to create a unique sponsorship level for this event or click Use Defaults to automatically display the default list of sponsorship levels that were created in the Setup module. (See “Create default sponsorship levels” above.)
    Events-Create Sponsorship Levels-image94.png
    Figure 4-6b Editing sponsorship levels for a particular event
    6.
    Continue adding, editing, and removing sponsorship levels until the list is as desired for this particular event. Note: any editing here does not affect the default sponsorship levels list created in the Setup module.
    7.
    Click Save Changes.

    Create Output from the Sponsor List (print, download, name tags, labels etc.)

    1.
    On the Sponsors tab, click the Reports arrow.
    2.
    Select the desired output.
    3.
    Complete any screens that may follow. If printed output is desired, you may choose Print from the File menu.
    sponsor output options
    Figure 4-7 Sponsor output options

    Manage the Guest List

    When registration rosters and attendee lists must be tracked, a complete solution for managing participants is provided through the Guest List tab. Participants may be added using member or representative names in the current database, added as new by a chamber employee, or automatically entered by the participant if online registration is enabled.

    In addition, invitations may be sent to prospective attendees, resent to those who have not responded, and continually monitored, sorted, and reported on using the registration status column in the Guest List.

    Output from the registration list consists of a roster sheet, mailing labels, name tags, and a printed list. Filter options may be applied to any output, filtered by registration status, payment status, or other self-selected filters. For example, emails may be sent, targeting only those registered or those still not registered, or many other combinations using the available filter options. Downloading this same information to a comma separated value (.csv) file is also available.

    Sending invitations to attendees is not required in order to maintain a list of participants. However, if invitations will be sent, it is most helpful to send the invitations before creating the participant list.

    Send Invitations

    Invitations may be created and sent via email using the Guest List Summary area on the Guest List tab. Mailing labels may be specifically generated for this group using the output options for mailing labels.

    During the course of time, if invitees have still not responded to your invitations, you may decide to resend your invitation. The database will keep track of who has received an invitation but has not yet registered so that you may easily target those that might need a second or third reminder.

    1. Click Create Invitations.
      Send Invitations.jpg</span>
  • Select the attendees that should receive invitations using one or more selections available under Add Invitees, Add Members, or Add Representatives. Repeat until your invitee list is complete. NOTE: Invitees that already appear on the Guest List will automatically be marked with an asterisk and may be removed by clicking Remove to avoid accidental duplication of these invitees on the participant list.
    Invitee List.jpg
  • Click Continue
  • Complete the Send an Email invitation screen.
  • Click Send Email Now or you can choose to send the email at a future date.
  • NOTE: You may wish to save this original email as a template for future use (for example if you wish to resend the invitation.)

    Resend Invitations to those not yet Registered

    1. On the Guest List tab, click the view/resend link.
      Invitations - resend.jpg
    2. Review the list, and update if needed.
      Add invitations.JPG
    3. Click Continue.
    4. Complete the Send an Email invitation screen.
    5. Click Send Email Now.

    NOTE: If you saved the original invite, you will be able to select it from your templates.

    Register an Invitee

    1. On the Guest List tab, click the Manage List link in the Invitations section.
      Manage Invitee List.JPG
    2. Click the Register link for the participant you wish to register.
    3. Complete the registration, and check-out.

    Managing the Guest List

    The Guest list is created manually by registering guests through the back-office, or through on-line registrations.

    Guest List.JPG

    The Statuscolumn will display one of four options, dependent on actions taken:

    • Registered - This status will be displayed when someone registers on-line, or when a staff member registers for them.
    • Invitation Declined - This status will be displayed when an invitee declines the invitation, or a staff member declines for them.
    • Cancelled - This status will be displayed when a registration is cancelled.
    • Incomplete - This status will be displayed if a registrant exits the registration check-out page, without making payment.

    Add A New Registration

    1. Click the Add New Registration on the Guest List tab. The registration page will be displayed.
    2. Enter required contact information for the registrant.
    3. Proceed to checkout.

    Move an Event registration to Different Event

    Occasionally someone will register for the wrong event and you may want to move their completed registration to the correct event. Follow these steps below to complete this task.

    1. Cancel the registration on the incorrect event. This doesn't affect any invoice or payment it simply cancels that registration on that event.
      • To cancel the registration click the edit registration icon Edit Registration.png on the guest list and change their registration status to cancelled.
    2. Next create a new registration for that person on the correct event using their appropriate fees.
    3. Complete the registration with the payment option invoice selected.
    4. When you return to your guest list click the edit payment icon Payment-Unpaid.png to open up the payment options for this registration.
    5. Change the payment status to paid.
    6. In the Invoice Ref # field enter the invoice # from their original registration.
      • You can edit this field even though it is grayed out.
    7. Click Save & Close
    8. (Optional) Go to that invoice and associate it with the correct event.
      1. Open the invoice (use the invoice number and the find > billing transaction to locate it quickly)
      2. Click Break Event Link to disconnect the invoice from the previous event.
        Break Event Association Link on an Invoice
      3. Click Save to save the change.
      4. Now the Break Event Link button has changed to Associate with Event click this and select the correct event the new registration was created on.
      5. Click Save to save the association before closing the invoice.
      Re-associating the invoice isn't required unless some specific event based reports are being used.

    Cancelling an Event Registration

    If someone has registered for an event, but chosen the wrong fee item and has already paid or been invoiced, complete these steps to cancel the registration so you can create a new one with the correct fee item.

    Note: If the registrant has not paid or been invoiced, simply edit the registration by clicking the Edit Registration icon and change the fee item. See Figure 1 below.
    1. Go to Events ➝ Guest List
    2. Locate the registration that needs to be cancelled
    3. Click on the Edit Registration icon[1]


    Cancel001.png
    Figure 1: Editing the Registration


    4. Change the status to Cancelled
    5. Click Save & Close


    Cancel009.png
    Figure 2: Cancelling the Registration


    Writeoff, Refund, or Credit the Registrant (If Needed)
    Note: If there is a Reference number located on the Guest List, a transaction has been created.
    Scenario 1: An invoice has been created and paid

    Option 1: Issue a Credit on the Member’s account to be used later

    1. Go to Members ➝ Account ➝ Transaction History ➝ New Credit. (See Figure 3 below)


    Cancel 10.png
    Figure 3: Issuing a credit


    Option 2: Refund the money to the registrant

    Note: If Sales Receipts were created the refund process will require a negative sales receipt to be manually created through the Members ➝Account➝ Transaction History➝ New Sales Receipt location.


    1. Go to EventsGuest List
    2. Click on the invoice Reference number (See Figure 4 below)


    Cancel 12.png
    Figure 4: The invoice Reference number


    3. In the Balance Summary area click the PAYMENT Ref # (See Figure 5 below)


    Cancel 100.png
    Figure 5: The PAYMENT Ref #


    4. Click Refund Payment


    Cancel 11.png
    Figure 6: The Refund Payment button


    5. Click Save. See ‘Refund’ for information on handling refunds


    Cancel 14.png
    Figure 7: The Save button


    Scenario 2: An invoice has been created but is unpaid

    Writeoff the invoice

    1. Go to Events ➝ Guest List
    2. Click on the invoice reference number


    Cancel 15.png
    Figure 8


    3. Below the Invoice Line Items click on the New Transaction dropdown and select Writeoff Balance


    Cancel 16.png
    Figure 9


    4. Select appropriate Expense Account and click Finish


    Cancel 17.png
    Figure 10


     

     

    Send an email to multiple guests

    You can easily send emails to the guests of an event from the Guest List tab:

    1. Select your Event
    2. Click the Guest List tab.
    3. Click the envelope icon, located in the Guest List section.
    4. Select the desired filtering options:
      • Include all attendees
      • Include only attendees displayed in the Guest List as it is currently filtered.
      • Registration Status.
      • Payment Status.
      • Include currently selected attendees only.
      • Include only Primary Contact from event registration.
    5. Click Continue. The Send an Email screen will be displayed to complete sending your email to multiple guests.

    Send Event Reminders

    Note: Only those with Plus edition or greater and SEO modules will have this feature.

    An automatically generated reminder email can be sent to all registrants on an event's Guest List with a status of "Registered".

    1. Click Events in the left-hand menu.

    2. Select the desired event.

    3. Click the General tab.

    4. Click to select the “Send automatic reminder to all registrants” checkbox.

    5. Complete the Date and Time fields to indicate when the reminder should be sent.

    6. Click Save.

    Note: Preview the automatic reminder by clicking the reminder link. The email “look and feel” may be modified with your own custom template if desired.


    Events-Send Event Reminders-image139.png

    Reports and Labels

    Within the Events module, reports, labels, and downloads are available at the bottom of a number of the lists which may give the desired options right there. These options were explained in the previous sections.
    Additional reports are available in the Reports module of the software.
    The flexibility of downloading data also provides opportunity to bring your Guest List into other programs where labels, nametags, or other desired output may be generated.

    Reports

    1. Click Reports in the left-hand menu.
    2. Click Events from the list of links.
    3. Select the desired report from the list.
    4. Complete the selections as desired and click Print Report.


    Event-report.png

    Generate and Email a List of Events

    A report is available that will list selected details of your desired event(s). After generating this report, you may choose to email that to desired recipients.

    Generate List of Events

    1.
    Click Reports in the left-hand navigation bar
    2.
    Click Events in the Reports Categories area.
    3.
    Click Event Summary Listing.
    4.
    Complete the desired Filter Options and click View/Print List.
    Events-Generate list of events-image143.png
    Figure 6-3 Filter options for Event Information Summary report
    5.
    When the desired events display on the screen, press Ctrl-A (to select all) and then press Ctrl-C (to copy all).
    You may also click Select All from the Edit menu in place of pressing Ctrl-A. Also, you may click Copy from the Edit menu instead of pressing Ctrl-C.
    6.
    Click Close close to close the event listing window.
    7.
    After completing the above steps, proceed immediately to the next section.

    Email the Event Listing

    1.
    Click Communication in the left-hand navigation bar.
    2.
    Click New Email to Multiple Members.
    3.
    Select the desired addressees (by membership status for all active members) and distribution method (Email only).
    4.
    Click Continue.
    5.
    Complete the From: and Subject: fields.
    6.
    Click in the Body text area. Type any desired opening information.
    7.
    Click the Paste paste button.
    8.
    Click Allow Access (if necessary).
    9.
    The events listing from the steps performed above will display in the email.
    10.
    Complete the email and click Send Email.

    Customize Event Name Tags

    Name tags may be created that will list a participant's name and business name. If you desire additional participant information or to include a graphic on the name tab, you may wish to download the name tag data and import into Microsoft Word where you can customize the name tag as desired.

    Download the Name Tag Data

    1. Click Events in the left-hand navigation bar.
    2. Select the desired event from the Events drop-down list.
    3. Click the Guest List tab.
    4. In the Guest List section click on the Report button


    Cnt1.png


    5. In the Report Items window select Style 3


    Cnt2.png


    6. Complete the Guest List Report Filters


    Cnt3.png


    7. On the Name Tags options screen click the Download Name Tag Data


    Cnt4.png

    Event Options and Settings

    The display of your online Events calendar may be customized through a number of menu selections in the Setup module. Administrator permissions are required to make these changes. Changes made take effect immediately on your website.

    In addition to these selections, there is an option to create your own list of Event Categories that may be used to filter what is seen when visitors search your online calendar. Certain registration options may also be customized such as the available authentication methods for member registrations.

    Events-rd bullet.jpg
    </td>

    Modify Event Categories</span></span></div></td>

         </tr>
       </table>
     </div>
    
    Events-rd bullet.jpg
    Registration Options

    Modify Event Options and Settings

    These settings are for public modules version 1 and 2.
    1.
    Click Setup in the left-hand menu.
    2.
    Click Event Options and Settings.
    3.
    Make desired changes.
    4.
    Click Save.
    Events-Modify Event Options and Settings-image173.png
    Figure 7-1 Event Options that may be modified

    Modify the list of Event Categories

    1.
    Click Setup in the left-hand menu.
    2.
    Click Events Calendar: View/Edit Event Types.
    3.
    Events-Modify the list of Event Categories-image174.png
    4.
    Make desired changes.
    Events-Modify the list of Event Categories-image175.png
    Figure 7-2 Event Type options

    Registration Options

    Certain registration options may be modified such as:
    Member authentication options – what is required of a member in order to register as a member
    Which fields are required registrations fields for staff and registrants
    Default terminology (phrases used) for members, non-members, payment method wording and registration closed message
    Custom message displayed on all event registration confirmations
    The default settings when new events are created may be set for:
    Automatic registration confirmation and notification emails
    Event invoice default
    Registration Fees and Billing Preferences
    To set custom and default event registration options
    1.
    Click Setup in the left-hand menu.
    2.
    Click Event Options and Settings.
    3.
    Open the Registration and Billing Preferences area.
    4.
    Make desired changes.
    5.
    Click Save.
     
    Events-Registration Options-image176.png
    Figure – Registration and Billing Preferences
    Events-rd bullet.jpg
    Registration Member Authentication Method
    Events-Registration Options-image177.png
    Events-rd bullet.jpg
    Registration Preferences
    Events-rd bullet.jpg
    Enforce required fields for staff – if fields are marked as required, then when staff enters a registration from the Guest List tab, then the fields will also be required for them as well.
    Events-Registration Options-image178.png
    Events-rd bullet.jpg
    Require registrants to provide ________ - these fields will be marked with an asterisk on the event registration screens, indicating that they are required before moving to the next screen.
    Events-Registration Options-image179.png
    Events-rd bullet.jpg
    Set defaults that appear on Events->Fees tab under Registration and Billing Preferences
    Events-Registration Options-image180.png
    Events-rd bullet.jpg
    Set defaults that appear when creating event invoices under Billing->Invoices with Batch Type = Event (integrated Billing) or QuickBooks->Event Invoices tab (QuickBooks integration with CQI).
    Events-Registration Options-image181.png
    Events-rd bullet.jpg
    Change on-screen terminology during event registration
    Events-Registration Options-image182.png
    Events-Registration Options-image183.png
    Events-rd bullet.jpg
    Set defaults for credit card payment tracking and invoice/receipt options for non-members.
    Events-Registration Options-image184.png
    Events-rd bullet.jpg
    Customize the message that appears on all event registration confirmation emails. Confirmation email must be enabled under Events->Fees tab under Registration and Billing Preferences “Send an automatic Registration Confirmation email to consumers registering online.”
    Events-Registration Options-image185.png
    Events-rd bullet.jpg
     
     

    Deleting an Event

    If an event has been created by mistake, or you no longer wish to have the event appear, you may delete the event. All history of participants, sponsors, and fees will also be deleted and no longer available in reports.

    On the event's General tab, click Delete Event

    delete event

    Note: The Delete Eventselection is only available to those with Administrator Level permissions.

    Syncing Events with your calendar

    Event calendar feeds automatically synchronize your calendar with your events listed in your software. Many different applications support iCalendar, including Microsoft Outlook 2007 and later (Exchange), Lotus Notes 8.5 and later, Apple Calendar iPhone and iPad), and Google Calendar (Android and Gmail).

    Syncing with your calendar (basic instructions)

    1.
    Click Events in the left-hand menu.
    Or find this same selection on the Dashboard Message Center next to the list of Upcoming Public Events.
    2.
    Click the Calendar tab.
    3.
    Click “Sync with your own calendar.”
    Events-Syncing with your calendar-image39.png
    4.
    Click the desired link and follow the prompts to synchronize with the default calendar on your system (if available).
    Events-Syncing with your calendar-image40.png
    5.
    To synchronize with a different calendar, copy and paste the desired URL into your calendar software in the location where feeds are accepted, often identified with “Subscribe”, “Add Calendar”, etc.
    6.
    Your 3rd party calendar will automatically update every hour with any changes made to your events.
     
    Additional Information:
    Populated date range: today - 365 days from now
    Automatically updated: Every hour

    Sync Events with Outlook

    Outlook 2007 or greater will accept iCalendar feeds. Watch this video: How to Sync with Outlook Vid.png
    To sync your events with Outlook
    1.
    Click Events in the left-hand menu.
    2.
    Click the Calendar tab and click “Synch with your own calendar.”
    Events-Sync Events with Outlook-image41.png
    3.
    Locate the desired event feed.
    Events-Sync Events with Outlook-image40.png
    4.
    Highlight the URL and copy it. (Right click on the highlighted URL and click Copy)
    5.
    Open your Outlook software.
    6.
    Click File, Date File Management.
    7.
    Click the Internet Calendars tab.
    Events-Sync Events with Outlook-image42.png
    8.
    Click New...
    9.
    Paste the URL. (Right click and click Paste.)
    10.
    Click Add.
    11.
    Click OK on the Subscription Options window.
    Events-Sync Events with Outlook-image43.png

    Synch your events with Google Calendar

    Watch this video showing [to synch with Google Calendar] moviecamera
    To sync your events with Google Calendar
    1.
    Click Events in the left-hand menu.
    2.
    Click the Calendar tab and click “Synch with your own calendar.”
    Events-Synch your events with Google Calendar-image41.png
    3.
    Locate the desired event feed.
    Events-Synch your events with Google Calendar-image40.png
    4.
    Highlight the URL and copy it. (Right click on the highlighted URL and click Copy)
    5.
    Open a browser window and login to your Google Calendar.
    6.
    Click the arrow next to Other calendars.
    Events-Synch your events with Google Calendar-image44.png
    7.
    Select Add by URL.
    8.
    Paste the URL into the URL field and click Add Calendar.
    Events-Synch your events with Google Calendar-image45.png
    To remove the calendar from Google
    1.
    When logged into your Google Calendar, click the arrow next to Other calendars.
    Events-Synch your events with Google Calendar-image46.png
    2.
    Select Settings.
    3.
    At the bottom of the screen in the Other Calendars area, click Unsubscribe to the right of the calendar that you wish to remove. (Public Events in the example below.)
    Events-Synch your events with Google Calendar-image47.png
    4.
    Click Unsubscribe.

    Synch your events with Apple iCalendar

    To sync your events with Apple iCalendar
    1.
    Click Events in the left-hand menu.
    2.
    Click the Calendar tab and click “Synch with your own calendar.”
    Events-Synch your events with Apple iCalendar-image41.png
    3.
    Locate the desired event feed.
    Events-Synch your events with Apple iCalendar-image40.png
    4.
    Highlight the URL and copy it.
    5.
    Open your iCal software.
    6.
    Select the Calendar menu and click Subscribe.
    Events-Synch your events with Apple iCalendar-image48.png
    7.
    Paste the copied URL into the Calendar URL field.
    Events-Synch your events with Apple iCalendar-image49.png
    8.
    Click Subscribe.
    9.
    After the feed is loaded, you have the option of changing some of the settings if you wish.
    10.
    Click OK.
     
    To remove the calendar entirely
    1.
    From the Calendars menu, right click (control) the calendar under the Subscriptions section.
    2.
    Click Delete.
    To retain the calendar but stop it updating any further
    3.
    From the Calendars menu, right click (control) the calendar under the Subscriptions section.
    4.
    Click Get Info and set Auto-Refresh to None.
     
    Events-Synch your events with Apple iCalendar-image50.png

    Synch your events with your iPad or iPhone

     
    To sync your events with your iPad or iPhone calendar
    1.
    Click Events in the left-hand menu.
    2.
    Click the Calendar tab and click “Synch with your own calendar.”
    3.
    Locate the desired event feed.
    Events-Synch your events with your iPad or iPhone-image40.png
    4.
    Highlight the URL and copy it. (Right click on the highlighted URL and click Copy)
    5.
    Send yourself an email with URL pasted into it.
    6.
    On your iPad or iPhone open that email.
    7.
    Click the URL.
    Note: you could copy and paste the URL and add it manually under Settings->Mail, Contacts, and Calendars->Add Account->Other->Add Subscribed Calendar. But clicking the link in an email streamlines the task.
    Events-Synch your events with your iPad or iPhone-image51.png
    8.
    Click Subscribe.
    9.
    The feed will load and provide a message.
    Events-Synch your events with your iPad or iPhone-image52.png
    10.
    Click Done.
    11.
    The calendar will appear in your iPad calendar.
    Events-Synch your events with your iPad or iPhone-image53.png
     
     
    To remove the feed from your iPad or iPhone
    1.
    Select Settings.
    2.
    Select Mail, Contacts, Calendars.
    Events-Synch your events with your iPad or iPhone-image54.png
    3.
    Select Subscribed Calendars.
    4.
    Select your subscribed calendar to be removed. (Public Events in example below.)
    Events-Synch your events with your iPad or iPhone-image55.png
    5.
    Select Delete Account.
    Events-Synch your events with your iPad or iPhone-image56.png
     

    FAQ

    Common Tasks

    Help Documentation

    Browse Events Help
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