Difference between revisions of "Cancelling an Event Registration"
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− | If a registrant registers for the wrong fee item, and has paid or been invoiced, the following steps will need to be completed | + | If a registrant registers for the wrong fee item, and has paid or been invoiced, the following steps to cancel will need to be completed so that a new registration can be created using the correct fee item. |
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+ | {|style="padding:5px; text-align:left; background-color: #d9edf7; padding:10px; width: 100%; margin-top:25px" | ||
+ | |- | ||
+ | |'''Note: '''If the registrant has not paid or been invoiced, simply edit the registration by clicking the '''Edit Registration''' icon and change the fee item. | ||
+ | |} | ||
+ | |||
+ | |||
:1. Go to '''Events'''➝'''Guest List''' | :1. Go to '''Events'''➝'''Guest List''' |
Revision as of 22:02, 9 September 2016
If a registrant registers for the wrong fee item, and has paid or been invoiced, the following steps to cancel will need to be completed so that a new registration can be created using the correct fee item.
Note: If the registrant has not paid or been invoiced, simply edit the registration by clicking the Edit Registration icon and change the fee item. |
- 1. Go to Events➝Guest List
- 2. Locate the registration that needs to be cancelled
- 3. Click on the Edit Registration icon
- 4. Change the status to Cancelled
- 5. Click Save & Close