Cancelling an Event Registration

If someone has registered for an event, but chosen the wrong fee item and has already paid or been invoiced, complete these steps to cancel the registration so you can a new one with the correct fee item.

Note: If the registrant has not paid or been invoiced, simply edit the registration by clicking the Edit Registration icon and change the fee item. See Figure 1 below.

1. Go to Events➝Guest List

2. Locate the registration that needs to be cancelled

3. Click on the Edit Registration icon

Figure 1: Editing the Registration

4. Change the status to Cancelled

5. Click Save & Close