The Main Menu

The Main Menu is located on the left side of your screen when logged into the software. Below is a summary of each module on the Main Menu. Note: all modules may not be enabled with all versions of ChamberMaster or MemberZone.

Dashboard

The Dashboard module displays immediately when you login so that you have quick access to current statistics and information such as membership totals and tasks that might need your attention.

Members

The Members module allows you to view, edit, and add members and their representatives. This module also allows you to create non-members, prospective members and courtesy members. Each member record contains a series of tabs allowing you to access particular information quickly. This includes account information, communication history, member and representative contact information, statistics, and website settings for each member.

Groups

Small, but powerful, the Groups module is where you create a group that consists of selected members. This group may then be used when sending communication, printing labels, or name tags. Groups might be specified for committees, task forces, board of directors, or other similar working groups. Mailing lists are also maintained in this module.

Communication

The Communication module is the place to view and filter communication history that has been recorded for your members, displaying only those entries that meet your description. You will also find selections for eReferral, newsletters, email campaigns, and mass email.

Events

Managing your event activity is done through the Events module. Once an event has been created and posted to your web site, invitations may be created and sent, RSVPs requested and received, and an event roster created and maintained. Name tags and a participant roster are some of the available output options.

Jobs

The Jobs module is where you add and manage jobs that members would like posted on the web site, adding value to for your members. Members’ only access to a web-based Member Information Center allows members to submit their own jobs for approval, limiting the time that your staff must spend managing this portion.

Advertising

Also known as Hot Deals, the Advertising module is where specials and promotions are added and managed for members that wish to post a Hot Deal on your web site. This is another value-added feature that requires little staff intervention because members may submit their ad via the Member Information Center. Customers that have purchased the Plus edition or greater also have Member-to-Member (M2M) Hot Deals embedded in this same module. Members or Staff may select the Member-to-Member visibility option button so their special will display in the special M2M deals section on your website.

MarketSpace

MarketSpace provides a customizable environment for you to market a variety of items or discounts. Common offerings include military discounts, university discounts, real estate listings, or other items for display. Create a custom title for this module and then allow your members to enter a listing from the Member Information Center. Many additional features are also available. *Plus edition or greater

News Releases

Add a News Release article in this module, indicate the start and end dates for release, and then the public can view this news on your website in the News section of your website or watch it scroll across your home page (scrolling integration required). *Plus edition or greater

Info Request

When recording information requests from consumers, you will enter the Info Request module. Desired publications can be selected and marked for distribution, while tracking leads, referrals and other sales statistics. * Basic, Plus edition or greater

Billing

Your main menu selection will display either QuickBooks or Billing. See more information on these billing solutions. *Plus edition or greater

Reports

The Reports module is where you will view and print custom and/or pre-defined reports. Mailing labels and name tags are other common outputs in this module as well as the ability to export data to a comma separated value file.

Cloud Drive

Cloud Drive allows you to store your personal files so that you can access them wherever you have access to the database. You can also upload files that can be shared between other staff. A specific folder also exists called Member_Only_Files that will make files available within the Member Information Center. *Plus edition or greater

SmartMobile

Manage your mobile website using SmartMobile. Use one of several pre-defined mobile templates, add pages, include plug-n-play modules like your member directory, event calendar, deals, jobs or contact us page. *Plus edition or greater

Setup

Options and one-time setup selections are found in the Setup module. Creating new staff logins, modification of business directory categories, billing settings, and setup for membership types and Info Request are all selections in this module.

Account

Check your balance, upgrade to the latest edition of software, activate new modules or purchase the enhanced mobile app in the Account module.

Webinars

Access to a database of training webinars is always available to you in the Webinars module. Check here frequently for new classes and the next available dates for these online classes offered on a regular basis. After finding a class to meet your needs, you may complete your registration online and be notified by email of your upcoming class. These webinars are also available in a recorded format so you can pause and rewind at your convenience.

Request Support

Submit a personalized request for help from the Customer Support team. Enter your question and indicate the topic, desired communication preference, and urgency. This is one of the best ways to contact our support team. You may also email support@micronetonline.com or call 800-825-9171.