MobileApps-Should multiple staff be able to use the app sim
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Staff App General Features FAQs : Should multiple staff be able to use the app simultaneously? Or use the app and the backoffice simultaneously?
Should multiple staff be able to use the app simultaneously? Or use the app and the backoffice simultaneously?
Yes. Multiple staff may use the app at the same time.
If working in the same area (such as event check-in), you’ll want to “refresh” (Android: tap “Refresh”; iOS: pull down to refresh) the app as you work to make sure you are seeing the most current registrations and the most current attendance status.
Staff using the back office software may use the software simultaneously as those using the app as well with one exception: event check-in. The selection “view/edit attendance list” on the Events->Guest List tab should not be used while other staff are using the check-in feature on the app.
Best practice is to use the app (on multiple devices if desired) for all event check, making sure to Refresh if any doubt. The check-in feature is included in the free app download.
