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SmartText, group text messaging, available right within your ChamberMaster database allows you to contact your members, community, or other individuals via group text messaging. Use it to promote your own events or gain non-dues revenue by offering the service to your members at a fee.

SmartText Basic Concepts

SmartText has great capabilities and is easy-to-use. Here are some foundational concepts to help understand how SmartText works with ChamberMaster.


  • SmartText is currently limited to subscribers on US mobile phone carriers. Canadian carriers will be included in the near future based on demand.

Credits & Costs

  • One credit equals one text – either a received text or a sent text.
  • One credit currently costs .05 cents. Credits do not have an expiration date and are non-refundable.
  • Purchase additional credits right in your ChamberMaster database under SmartText->Purchase tab.
  • When someone subscribes to your list, that will cost 2 credits = 1 for the incoming request and 1 for the automatic thank-you reply. So, one subscription will cost .10 cents at the current rate.
  • Examples:
Sending a single group text to 100 subscribers would cost $5.00.
Sending a single group text to 500 subscribers would cost $25.00.
Sending a single group text to 1000 subscribers would cost $50.00.


  • This list is opt-in only; Subscribers must opt in to be included in your subscriber groups. Lists of phone numbers may not be imported. Existing mobile phone numbers in ChamberMaster will not auto-populate your subscriber list.
  • In order to have subscribers opt in, you must create a keyword – either a shared keyword (no charge) or a custom keyword ($25/month). (done on the Setup tab)
  • Practice and testing can happen without a keyword.
  • If desiring to have different lists of subscribers (event list, board member group etc), you must create a group and have your subscribers opt in to each group. You must setup these groups prior to advertising your opt-in information to the public so that subscribers are placed in the proper groups. Subscribers may not be moved from one group to another.

Testing Smart Text

Testing SmartText Prior to going live with advertisement of your group texting ability, you will want to test the functionality of SmartText on your own. Testing without Subscribing Note: 50 free credits are provided to accommodate messages such as these. Sending test messages will reduce your available credits

  1. Click Communication in the left-hand menu.
  2. In the Other Communication Tools section click SmartText
  3. Click the Dashboard tab.
    Send a Test Message
  4. Type your mobile number in the Send Test Message box and click Send Test.
  5. A test message will arrive on your mobile device.
“This is a test message sent at (date/time).”

Testing and Self-Subscribing to SmartText Note: 50 free credits are provided to accommodate messages such as these. Sending test messages will reduce your available credits.

  1. Click SmartText in the left-hand menu.
  2. Click the Dashboard tab.
  3. Type your mobile phone number and click Show Me! (only available if you have not yet setup your account.)
  1. A sample text message will arrive on your mobile device.

This thank you subscription message is the message all your subscribers will receive. The organization name listed in this message is pulling from the name listed under Setup>Organization Information.

  1. You will also notice your Dashboard Statistics shows an additional Subscriber and one less credit than before. Note: 50 free credits were given when SmartText became available.
  1. You will also notice, if you click on the Send tab, that you belong to the subscriber list “Subscribers without Specific Groups”.
  1. You are officially part of the list of subscribers that would receive a message if this group “Subscribers without Specific Groups” is selected as a recipient.