Mobile Apps

From Support Wiki
Revision as of 06:15, 14 April 2016 by TJuranek (Talk | contribs)

Jump to: navigation, search

Overview Video

  • This 20 minute video will get you started using our mobile apps: MemberZone and ChamberMaster Staff apps for you and MemberPlus for your members. Vid.png

MemberPlus: An App for Your Members

A free mobile app is available to all members of associations that use ChamberMaster or MemberZone software. View an online feature sheet for MemberPlus

TheAppSuite Member screen.png

MemberPlus Features

  • Receive notifications from your association
  • Link to their Member Information Center
  • View member listings
  • Update their own profile information
  • Register, pay and check in for events
  • Interact with other members
  • Post & view jobs, hot deals and member-to-member specials

What is the cost for MemberPlus? Is it included in our software edition? Does it cost anything to the members?

There’s no additional cost to your association or your members. The “MemberPlus” app is available in both the iTunes and Google Play stores. It’s designed for your members, much like the ChamberMaster/MemberZone Staff app was designed for you to use. Essentially we wanted to create an easier way for your members to update their personal and company information, register for events, interact with other members, access the Resource center (where you can upload documents and links for all or groups of members), etc…

What other tips do you have for me as I roll this out?

As you roll it out to members, we suggest adding the direct links to the MemberPlus app download pages in the iTunes app store and Google Play store.

It does require that the member have a rep login to access it so you might want to send out an email with their rep logins merged in – just in case they forgot it. Which is exactly why this is so cool, once they download it, they can click the “remember me” option and it’s so much easier to use than going out to a website and trying to remember logins.

Tip: have your staff and board members download it right away and make some posts in the social feed so as soon as members log in, they already see activity and can “like” or add posts of their own. Perhaps have your staff post a question so that members have something to respond to easily. Sometimes it just takes an easy example to get them started. There’s an icon in the upper right corner of your database called “MIC”. You can click on that to login with staff level access. You’ll be able to add posts and as staff, there’s a delete post option icon next to each post, should you ever need to remove a post that was made in error.

ChamberMaster/MemberZone Staff App

A mobile app of ChamberMaster / MemberZone is available for iOS (iPhone and iPad devices) and for Android devices, giving you and your staff up-to-date membership information right at your fingertips no matter where you are.


MobileApp.1.3.1.jpg

Android devices: Free download available now in the Google Play Store for Android devices: the ChamberMaster and MemberZone mobile apps for your staff.

iOS devices: Download the free app for iOS devices in the Apple iTunes Store] for ChamberMaster and MemberZone staff.

Staff Apps FAQs

Staff App Features

Free Edition

  • Search for members, prospects and individuals
  • View member profile, web stats and event activity
  • Check-in attendees at events
  • Check account balance and recurring fees amounts
  • Lookup communication notes

Encourage everyone in the office to download the app –it’s free and integrated with your member management software.

Premium Edition

Additional time-saving features are available with the premium edition.

  • Mark event registrants as paid
  • Create event billing transactions
  • Add new notes to communication history
  • Add new members to the database, either by ”quick-add” form or full online application
  • Auto-selection of random prize winner from event registration list
  • Send eReferrals
  • Approve or decline Task List items
  • Linked phone numbers that will open the phone dialer (if device has phone capabilities)
  • Linked email addresses that will open two email options – email through the software or email directly from app
  • Linked Member Anniversaries on the Dashboard will open to more member details

Simply click Account in your left-hand menu within your database and select the “Mobile Application” tab. Select to “Upgrade to Premium” and click the “Upgrade” button.

Note: The Premium edition of the app is included with Plus, Premier or Pro software editions when purchased or upgraded after the first quarter of 2014.